Write back to the explaining why this is not the case and explain that you will take the matter up with the Civil Aviation Authority if it is not settled properly.
The problem is that many airlines are still trying to wriggle out of such claims.
The flight must have departed from an EU airport, operating by any airline, or it must be arriving into an EU airport and be operated by an EU airline.
Under EU law you are also entitled to compensation for delays that mean you are at least three hours late arriving at your destination, but the amount depends on how far you are flying and how long the delay is.If you have rebooked alternative travel because you couldn't wait for a replacement flight with BA you may not automatically be given a refund.The amounts available start from €250 (£212) for flights of less than 1,500km long which are delayed by at least three hours and go up to €600 (£509) for flights of more than 3,500km between an EU and non-EU airport, delayed by at least four hours.If the claim is rejected, but you believe it's valid you can escalate it to the ombudsman or the relevant regulator (this will depend on the airline).This welcoming five bedroom detached bungalow offers a convivial space for family living and social entertaining.
With warm and contemporary spaces at the heart of this home, considerable attention was given to the design and specification. The Kintyre is a generously proportioned four bedroom detached bungalow offering sociable, family living within a serene setting of the country. PLEASE REGISTER NOW FOR YOUR PRE-LAUNCH INVITATION.
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This home is both welcoming and well thought out, making the most of contemporary design and offering numerous sociable spaces to enjoy. The Views offer a selection of well appointed, luxury homes with energy saving features and a high specification from Allanwater Homes, built in as standard.
British Airways said it would compensate passengers whose flights were delayed and cancelled, according to EU regulations, after an IT crash sparked chaos at airports over the bank holiday weekend.
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